mDigs. Customer Engagement

Highlights

SMS from your customers upto date, live and accurate feedback from your customers. React to problems as they happen or praise staff for a job well done!

Online portal for ease of use, so no complicated software to purchase, install and learn. View all feedback in a user friend familiar website, with the ability to choose what you do with the information.

Professional advice from a dedicated team with years of experience using SMS to communicate for business. Your success is key to use, so no need to worry about complicated jargon.

What we do

1

Comments by text message.
Give your clients, customers, staff or the general public the chance to give you unaltered and honest feedback, quickly and efficiently using SMS.

2

Comments by Social media.
Facebook, twitter, linkedin.. among some of the most popular social media sites today. Harness this medium and view comments alongside your SMS.

3

Build your marketing database.
Gather details using our 'Comments by SMS' service, then using our sister site World-Text communicate directly using SMS with your clients, customers etc.

4

Keep you ahead of the pack.
Knowing what your clients, customers, staff or the general public think about your service or product is essential. We make that possible.

Welcome message

mDigs. Customer Engagement is all about what is at the heart of a successful customer centric business. Customer satisfaction.

Using SMS to let your customers give you feedback of their experience is quick, efficient and inexpensive, leaving you to do what is most important... run your business.

Now you have this valuable information you can focus on building on what works and changing what does not. How many times do you ask "how was everything?" to be told "fine" or "great"? Now with anonymous SMS messages for your clients, hear what they really think.